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Sales and Shipping

  • 30-Day No Risk Money Back Guarantee
    We understand that sometimes our jewelry does not meet a customer's expectations and that is why we offer an exclusive “30-Day No Risk Money Back Guarantee”. If you are not completely delighted, please send it back within 30 days after receipt. No Hassle. No Questions Asked. No Explanation Necessary. View our return instructions on how to return your product.

  • 5-Year Limited Warranty
    We offer 5-Year Limited Warranty for selected product on our website. The 5-Year Limited Warranty covers resizing, cleaning, and polishing your diamond jewelry at no cost. Customer will need to mail the product at their cost, and we will ship the product back to the customer for free.

  • Buy-Back Program
    With our Buy-Back Program, we will buy (as a store credit) your diamond jewelry for up to 75% of your purchase price. Buy-Back program is only valid for items purchased directly from us. All purchases are automatically enrolled in this program at no cost. Please contact us if you have questions regarding this program.

  • Layaway Payment Plan
    We offer several layaway payment plans. Please contact one of our customer service respresentatives to discuss a layaway payment plan that will best meet your needs.

  • Sales
    Have a question about an item(s) you can contact the sales department by email at sales@47stcloseouts.com or by phone at 212-391-1888 or 212-391-4222 Payment Policies:

    Currently, we accept the following forms of payments:

    1. Credit Cards - Visa, MasterCard, American Express & Discover
    2. Prepayment by mail - Personal Check, Money Order or Cashiers Check Certified Funds

    USPS Flat Rate Shipping for U.S. Orders - Any Size Order to Anywhere in the U.S.A.:

    1. USPS Flat Rate Shipping $10

    FedEx Flat Rate International Shipping:

    1. FedEx International Service $10

  • Customer Service
    Have a question about an order or need assistance you can contact Customer Service via email at customerservice@47stcloseouts.com or by phone at 212-391-1888 or 212-391-4222

  • Returns
    We offer our customers a 30-Day No Risk Money Back Guarantee. Returns shipped after the 30 day guarantee period will be returned at the customer's expense. Customers have a choice of a refund or an exchange. Refunds are less Shipping & Handling.

    Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than 47st Closeouts), or damaged in any way cannot be accepted for return.

    Return instructions:
    Please include the RMA form with your returned item(s). RMA form can be downloaded here. Adobe Reader is required to view the RMA form Get Adobe Reader.

    Include all original packaging and collateral material. If your item was delivered with a diamond certificate and that certificate is not returned, you may be liable for the $50 replacement cost.

    All items must be sent via insured, signature requested delivery. We are not responsible for any items that are lost, damaged or stolen during the transit.

  • Order Support
    Having problems ordering online? You can contact Support via email help@47stcloseouts.com or phone at 212-391-1888 or 212-391-4222 and well take care of placing your order for you.

  • Purchasing
    If you are a manufacturer, retailer or trusty and have a lot you would like us to bid on you can contact purchasing at dani@47stcloseouts.com

  • Office Hours
    Our Business hours are Monday through Thursday 9 AM to 6 PM and Friday 9 AM to 2 PM Eastern Standard Time.

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